Terms and Conditions
Welcome to Ray Ray’s Natural Products. By using our website and purchasing our products, you agree to the following terms and conditions. Please read these carefully as they outline the rules and expectations for using our site and engaging in transactions with us.
1. General Use
By accessing this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or guardian. We reserve the right to refuse service or cancel orders at our discretion.
2. Product Information
We aim to ensure that all product descriptions and prices are accurate and up-to-date. However, we do not guarantee that descriptions or other content is error-free. If a product you receive does not match its description, please contact us for a resolution.
3. Pricing and Payment
All prices listed on our website are in U.S. dollars. We reserve the right to adjust prices at any time without prior notice. Payments must be completed using the payment methods available on our site. Any issues with payment processing should be resolved with the respective payment provider.
4. Shipping and Delivery
Orders are processed within 2-3 business days, and shipping typically takes 5-7 business days, depending on the location. We do our best to ensure timely deliveries but are not liable for delays due to postal or carrier issues. If you require expedited shipping, please reach out before placing your order.
5. Returns and Refunds
We stand by the quality of our products. If you’re unsatisfied with your purchase, contact us within 14 days of receiving your item. We offer exchanges or refunds at our discretion, provided the product is returned in its original, unused condition. Return shipping costs are the customer’s responsibility unless the item is defective.
6. Custom Orders
We’re happy to accommodate custom orders; however, these are non-refundable due to their personalized nature. We’ll work closely to ensure you’re happy with the final product before shipment.
7. Intellectual Property
All content on this website, including text, images, and product designs, is the property of Ray Ray’s Natural Products and is protected under intellectual property laws. Unauthorized use or reproduction of any content from this site is prohibited.
8. Limitation of Liability
Ray Ray’s Natural Products will not be held liable for any damages resulting from the use of our products. It is the responsibility of the customer to review all product ingredients for potential allergens. We are not liable for any adverse reactions resulting from the use of our products.
9. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more details on how we collect, use, and safeguard your data.
10. Modifications
We may update these terms and conditions periodically. Any changes will be posted on this page, and it is your responsibility to review them before making purchases.
11. Contact Information
If you have any questions or concerns regarding these terms, please contact us at [email protected].
